TERMS AND CONDITIONS

Zamar Stitches, believes in working collectively with our clients to make sure they are heard and their ideas are brought to life. This consultation is to help provide clarity and accountability. To gather adequate information about client’s style inspiration, in-depth details on fabric choice, colors and styling. Consultations can be either in person or virtual.

• Style inspiration
• Fabric choices
• Color preferences
• Styling details

Fee Structure

A consultation fee must be paid once a date and time have been scheduled. Please note: Consultation fee is non-refundable but will be deducted from the final invoice once client decides to sew.

Timing Policy

Client should make it a point to be present on scheduled date and time for consultation. Should an appointment be cancelled due to circumstances beyond the control of client, client should communicate it 24 hours to the scheduled date and time so a new date can be made available. Please note that consultation time is one hour maximum.

• Client is required to be available for measurement taking. In case client cannot make it for measurements to be taken, we will gladly appreciate he or she engages the assistance of another professional or individual or schedule a date and time to have a virtual meeting for measurement taking.
• Measurements should be accurate. We will not be held accountable for wrong measurements given.
• Client is encouraged to communicate in time should there be a case of change in body size such as weight loss, weight gain or pregnancy before final production of garment is made.

Payment Terms

A seventy percent (70%) payment should be made once consultation is done, and the remaining thirty percent (30%) balance paid during the final fitting before order is taken or delivered.

Fitting Requirements

One important part of an attire is the right fit. To ensure this, client is required to be available for at least two fitting sessions. Client is allowed to come with at least one person for fittings. In cases where client is not in Ghana, a fit model will be hired to fit on behalf of client